touchtap

Fractional CTO Leadership

Jack Rostron - technology leadership for startups building ambitious software.

I'm a Fractional CTO and technology leader who helps startups and growing businesses turn ambitious ideas into successful software products.

TRUSTED BY TEAMS WORKING WITH

BarclaysBritish AirwaysVirgin AtlanticLloyds Banking Group

// 01 - ABOUT

15 years bridging engineering, product and commercial leadership.

Over my career I've worked across engineering, product and commercial leadership, giving me a perspective that goes beyond writing code. I've built products from the ground up, scaled engineering teams, led product strategy, supported investment discussions and worked directly with enterprise customers including Barclays, British Airways, Virgin Atlantic and Lloyds Banking Group.

I've been fortunate to wear many hats throughout my career - Software Engineer, Principal Engineer, Head of Engineering, Product Owner, Product Leader, Commercial Lead and CTO. That breadth of experience allows me to bridge the gap between founders, engineers, designers and investors, translating complex technical decisions into clear commercial outcomes.

Today, through touchtap, I work with founders who need experienced technical leadership without the commitment of hiring a full-time CTO.

Jack Rostron

// THE ARC

BuilderLeaderProductCTO

My career hasn't been a straight climb up an engineering ladder. It's moved through software engineering, engineering leadership, product ownership and product marketing, and now CTO and founder work - giving me a view of the whole journey, from whether something should be built, to how it becomes a business.

11M+
customers served by platforms delivered
73%
infrastructure cost cut through architecture
15
years across engineering, product & commercial
3.6x
engineering team growth - scaled from 5 to 18 engineers
3
companies led as CTO or Head of Engineering

// 02 - SERVICES

Typical engagements

01Fractional CTO leadership
02Software architecture and technical strategy
03AI product planning and implementation
04Mobile and web application development
05Engineering team leadership and mentoring
06Development agency selection and oversight
07Product roadmap and technical planning
08Technical due diligence for investors and acquisitions
09Scaling engineering teams and delivery processes
Delivered platforms used by more than 11 million customers
Built and scaled engineering teams
Led multiple startups through significant periods of growth
Reduced infrastructure costs by 73% through architectural improvements
Introduced engineering practices that improved quality, delivery confidence and development velocity
Worked across fintech, AI, aviation, education, social platforms and consumer applications

// 03 - SELECTED WORK

Case studies

Onboarding Barclays & Lloyds Banking GroupBink

Led the engineering effort behind onboarding two of the UK's largest banks onto Bink's payment-linked loyalty platform, working directly with enterprise bank stakeholders to integrate card-linking technology within strict security and compliance requirements.

Enabled enterprise-scale card-linked loyalty for Barclays and Lloyds Banking Group.

Read case study →
Near-real-time transaction matchingBink

Owned the product strategy behind Bink's MID management project, moving loyalty transaction matching from a multi-day batch process to near real-time using payment token technology across the Visa and Mastercard networks.

Cut loyalty processing time from several days to near real-time.

Read case study →
eHandshake: real-time fuel requests for pilotsi6 Group

Joined i6 as its first dedicated iOS engineer and rewrote an early proof-of-concept for the cockpit in around two to three weeks ahead of Virgin Atlantic's launch as eHandshake's first live customer, redesigning it for landscape iPad use. Went on to build eHandshake, letting pilots request and modify fuel uplifts in real time, and later ported the underlying in2plane refuelling app from Android to iOS for an additional airline partner - integrating with fuel-pump hardware over Bluetooth Low Energy and designing resilient real-time communication with PubNub and an Ably fallback.

Deployed across British Airways and Virgin Atlantic, becoming the platform every flight leaving Heathrow was refuelled through.

Read case study →
Technology governance for a regulated investment platformCurrent advisory

Advising an FCA-regulated investment business on the technical foundations, engineering governance and development processes needed alongside an outsourced engineering team - covering architecture, SDLC, access controls, environments, deployment, rollback and incident management.

Translating regulatory expectations into practical engineering controls, without unnecessary bureaucracy.

Read case study →

// 04 - CONTACT

Let's build something worth building.

I enjoy working with founders who have ambitious ideas but need a trusted technical partner to help make the right decisions, avoid expensive mistakes and build software that's designed to scale.

Whether you need strategic guidance a few days each month, someone to lead an engineering team through a critical period, or a hands-on technical partner to help build your next product, I'd love to connect.